Guest service in Alaska

JOB SUMMARY Greeting guests as they arrive to stay at the cabins / Assist with serving, bartending, food running, bussing tables and some food preparation. / Assisting with housekeeping, laundry, luggage, dishwashing, cleaning guest areas / Handle guest comments and feedback with a high level of efficiency / Cover and maintain Gift Shop sales and retail merchandise space / Familiarize guests with local activities and lodge service / Work closely with all other departments to ensure overall guest satisfaction / Loading and unloading marine vessels with supplies / Assisting guests with gear / Landscaping / Chopping wood and facilitating the use of fire pits and wood fired saunas. / Other duties as assigned. Experience And Skills You’ll Need / Be flexible and available to work a variety of shifts including days, evenings, weekends and possibly some holidays / Be comfortable working on your feet for extended periods of time in both indoor and outdoor environments / Be willing to learn about Alaska and the areas around our hotels / Some experience working in the tourism/hospitality industry a plus / Housekeeping or commercial laundry experience a plus What You’ll Need to Bring To The Job / Strong commitment to working on a team / Ability to be resourceful, flexible and adaptable – go with the flow / Ability to organize and prioritize multiple tasks in a fast-paced environment / Have solid communication skills, attention to detail and focus on quality / Have an excellent hospitality mindset and both internal and external guest service skills / Have a strong sense of urgency and desire to “get things done” / Have a natural drive and curiosity about how to continuously improve the business / Suggest solutions based on what you learn every day on the job / Keep a focus on safety and safe operations / Desire to embrace remote living with a small tight knit community of coworkers in shared spaces and common rooms with mutual respect and consideration

Your summer adventure on Fox Island begins with a 45 minute boat ride out of historic Seward into the heart of coastal Alaska. When you arrive at Fox Island, mist-covered pebble beaches and crystal-clear waters welcome you, offering inspiring views of gorgeous Halibut Cove, where sea lions and whales occasionally make surprise visits.

This is a remote location with no other jobs close by. The property is located 45 minutes outside of the nearest town, Seward, Alaska. It is on a remote, private, secluded island with 8 guest cabins, 2 separate restaurants and a total staff size of about 25 people.

We are completely “off the grid” which means that we operate off of our own power system and water system. On your days off, you will travel by our company boats back to the town of Seward for days off. The schedule is generally 5 days on and 2 days off. We provide you with a place to stay on Fox Island and in the town of Seward. All of our housing is shared, shared rooms and common areas with shared cleaning duties.

However, it does rain a lot and those days are much colder. There is a hike on Fox Island and many hikes in Seward, along with plenty of camping opportunities while exploring on days off. The Fox Island Day Lodge, which operates a large prime rib and salmon buffet 3 times a day for up to 700 people a day.